Whether you are running a small business or a large enterprise, data is the most valuable asset for every organization in this digital world. Therefore, storing data securely and maintaining its integrity is very important. According to Unitrends ‘ survey conducted in 2019, 84% of companies are using cloud-based data backup and Recovery Services, 8% said they are eager to implement cloud storage, and around 8% -9% said they don’t have any plans to subscribe to cloud storage services.
Cyber attacks are increasing every day making it necessary for businesses of all types to subscribe to data protection and recovery services. The vendor helps enterprises protect their important files and folders that contain customer information, sales records, inventory statistics, agreements, contact lists, and other sensitive data. Of course, third-party data backup and recovery support is the best way to protect data. However, choosing the right MSP is not an easy feat. Don’t lose hope; we are spot on for your help. Read on to find out the key factors you should consider when looking for a data backup and recovery service provider.
Reputation
Data plays an important role in the decision-making process, and it takes many years to collect relevant and useful data. Therefore, you should give data security a top priority. It is worth looking for a service provider with a proven history of superior service quality. Do not hand over your important data to anyone without proper verification. To know the reputation of a chosen service provider, you can ask them for customer references and even talk to their current customers. This will provide you with a decent indication of the caliber of their offerings.
Backup Frequency
As a business owner, you have to play multiple roles and play different roles simultaneously. You are busy with meetings, money matters, etc. You simply cannot find the time to check if there is a backup of the data. Therefore, it is important to ask the Managed IT support provider at what frequency they will increase your data and how it will be done. Different vendors follow different data backup strategies. Some MSPs back up your data as you make changes, while some provide hourly, daily, or monthly backups. Choose the seller that is more suitable for your specific business needs.
Disaster Recovery Plan
Natural disasters and unforeseen events can occur anytime and make your data unrecoverable. It is impossible to run routine operations of the company without access to important files and folders. It is therefore important to ensure that the cloud data backup provider you choose employs an effective disaster recovery plan. Ask them about the method they use to restore lost data.
Up-Time
The main goal of subscribing to a data backup and recovery service is to ensure that data is available to you at any time. Usually everyone wants a cloud backup service with 100% uptime. However, this is impossible. Factually, most MSPs assure an uptime guarantee between 99.671 to 99.995. The uptime of MSP depends on the level. Generally, vendors are divided into 4 main tiers; Tier 1, Tier 2, Tier 3, and Tier 4. Of these levels, 4 MSP provides the best possible uptime.
Regulatory Compliance
Many data protection rules and laws have been introduced in many countries to protect customer data. You must therefore protect your company’s data as well as your customer’s private information. Always choose cloud storage providers who are fully aware of regulatory compliance.
Conclusion
Choosing a data backup and recovery provider is not an easy task and should not be taken lightly. Nobody wants to change the MSP frequently, so choosing the right option is important first. The five points above can help you choose the most suitable data storage provider.
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